- Does canceling my Monthly Subscription start the 6 month process required before I can change my placement?
Absolutely not. This is one of the most common misunderstandings involved in this process. Cancelling your Monthly Subscription DOES NOT start the termination process of your account. It simply cancels your monthly orders. According to Section 17.4 “Voluntary Cancellation,” a written notice, including your signature, printed name, address, and Independent Consultant ID, must be submitted to the Company for termination in order to trigger the six (6) months start date. An email sent from the email address on file, requesting termination, is also acceptable.
If you have additional questions about termination, please contact Customer Support at 1-866-460-7241 or email support@lifevantage.com. Please allow 24-48 business hours for an email response.
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