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Standards & Practices

Our Reputation

We are committed to the highest ethical standards and business practices as we aspire to become the world’s leading biohacking platform. We expect our distributors to abide by these same ethical standards and business practices.

This page provides important information regarding our Employee Code of Conduct, our Distributor Policies and Procedures, and the ethical standards and business practices we expect our employees and distributors will follow. We believe this information helps distributors, customers, consumers, and the general public evaluate our business and have a better understanding of the ethical standards and business practices we expect our employees and distributors to follow. 

We encourage anyone who experiences conduct by our employees or distributors that does not meet these standards to report such conduct to LifeVantage. Please don’t hesitate to contact us.

Compliance Corner

From time-to-time, the company will issue important updates that could have meaningful impact on a Distributor’s business and the company’s reputation. We ask that Distributors and Employees check back often, as content of Compliance Corner can and will change on a regular basis. Please contact us with your questions or to report violations.

Education

There is so much focus on the immune system today. What, exactly, can we claim about our products and the immune system? Refer to these approved immune claims:

Approved Immune ClaimProtandim NRF1Protandim Nrf2Protandim NAD SynergzierProBioPhysIQ PrebioOmega+
Supports Healthy Inflammatory MarkersYYYYYY
Supports Healthy Immune MarkersYYYYYY
Supports Healthy Immune ResponseYYYYYY
Promotes Healthy Immune FunctionYYYYYY
Promotes Healthy Immune SignalingYYYYYY
Supports Healthy Inflammatory ResponseYYYYYY
Supports General Health and WellbeingYYYYYY
Support Healthy Respiratory FunctionY
Healthy Mitochondria Support for Healthy Immune FunctionY
Promotes Healthy Mitochondrial Homeostasis/BalanceYY
Support Healthy Antioxidant Status by Promoting Healthy Sirt1 and Nrf2 Gene RegulationYYY

Advisory

Given the recent COVID-19 outbreak, the company wishes to highlight several important principles to ensure Distributors are appropriately promoting our products and business opportunity.

  • As we all know, LifeVantage and its Distributors are prohibited from making claims or representations that our products can cure, treat, or prevent any disease or symptom of a disease.  This prohibition includes any statement that our products will in any way prevent or minimizes the risk of COVID-19.
  • Distributors should not, either directly or indirectly, reference COVID-19 when talking about our products.  Such references imply the same inappropriate claims mentioned above and can include language such as “Given the outbreak,” “Under the current circumstances,” or “in times like these.”
  • Distributors should not use COVID-19 or the economic impact of the pandemic in their marketing materials or promotion of the business opportunity.
  • Distributors should not market or promote that our products have been designated as “essential.”  LifeVantage is working hard to treat them in this manner, but any promotion of this may incorrectly imply that we have received government endorsement or approval.
  • Distributors may not use the LifeVantage name or products to solicit or facilitate in-kind donations to third-party organizations (health care workers, hospitals, charities, etc.)  Distributors may, however, promote donations and relief efforts undertaken by LifeVantage as announced on official company websites and social media pages.

Notwithstanding the above, LifeVantage encourages all Distributors to continue promoting both the products and the business opportunity in accordance with policy as well as the Compliance Training Product Claims and Compliance Training Income Claims videos below. We will always remember that You Matter by empowering and uplifting others through our products and opportunity.

Contact Us

LifeVantage Employees and Distributors are committed to the highest standards of ethical behavior. If you become aware of any unapproved claims related to LifeVantage products or opportunity, unprofessional conduct, or other questionable behavior by an Employee or a Distributor, we encourage you to contact LifeVantage using one of the following methods:

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