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Compliance
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What is the difference between a “Retail” Customer and a “Preferred” Customer?
All of our customers are important to LifeVantage but there is a difference between those who order at retail prices and those who buy at wholesale. The LifeVantage Policies and Procedures defines a “Direct Retail Customer” as “a customer who…
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I just had a Distributor in my organization pass away, what do I need to do?
In cooperation with the legal department, we have changed the requirement for the type of death certificate required in Section 4.12 – Transfer Upon Death of an Independent Distributor. Formerly, Section 4.12 read, “To effect a testamentary transfer of a…
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What is the best way to familiarize myself with the dos and don’ts of network marketing?
Some have plenty of experience in the industry but most are rather new, even first timers. No matter your level of experience, however, you can always learn by reviewing the documents that you signed to enroll either as a Distributor…
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What can we do to ensure that a Distributorship stays in the family in the event of incapacity or death?
First of all, the distributor needs to meet with a professional that understands the laws and strategies of incapacity, including power of attorney and estate planning. Next, they need to read and understand Sections 4.11 – Succession, 4.12 – Transfer Upon…
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As an Independent Distributor building a business, can I write off certain expenses for tax purposes?
Yes, as an Independent Contractor building your own business, there could be revenues that you will need to report and certain business expenses that you may be able to write off for tax purposes. We recommend that you talk to…
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We hear a lot about Compliance. What, exactly, is the responsibility of the Compliance Department?
The LifeVantage Compliance does the following: 1) Update, manage, and publish or post the LifeVantage Policies and Procedures and other related documents and forms (Independent Distributor Application with related Terms and Conditions, Preferred Customer Application with related Terms and Conditions,…
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With the addition of a Spanish Speaking Compliance Specialist, will more forms located in the back office be available in Spanish?
Absolutely! The Independent Distributor Application with the new product packs is already there along with the Preferred Customer Application. Look for the Retail Sales Receipt, the Placement Sponsor Change Request, the Enroller Change Request, International Enrollment form and others to…
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Can someone who only speaks Spanish communicate with LifeVantage Compliance Department?
The U.S. Compliance Department has always accepted communications in English and in Spanish. Historically, the Distributor Support Department has been both willing and able to help us with needed translations; assistance that was needed and very much appreciated. However, with…
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How can I introduce the new distributors in my organization to the LifeVantage Policies and Procedures in a positive way?
That is a very good question because everyone should be familiar with the Policies and Procedures and agree to abide by them. The best way, then, to introduce this document to your organization is to point out the purpose of…
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Is LifeVantage a member of the DSA?
Yes, in fact, it was recently announced that LifeVantage is one of the Top Twenty Largest Companies in the DSA. A fact that distinguishes us from other member companies across the United States. The Direct Selling Association (“DSA”) is known for…
What is the difference between a “Retail” Customer and a “Preferred” Customer?
All of our customers are important to LifeVantage but there is a difference between those who order at retail prices and those who buy at wholesale. The LifeVantage Policies and Procedures defines a “Direct Retail Customer” as “a customer who…
I just had a Distributor in my organization pass away, what do I need to do?
In cooperation with the legal department, we have changed the requirement for the type of death certificate required in Section 4.12 – Transfer Upon Death of an Independent Distributor. Formerly, Section 4.12 read, “To effect a testamentary transfer of a…
What is the best way to familiarize myself with the dos and don’ts of network marketing?
Some have plenty of experience in the industry but most are rather new, even first timers. No matter your level of experience, however, you can always learn by reviewing the documents that you signed to enroll either as a Distributor…
What can we do to ensure that a Distributorship stays in the family in the event of incapacity or death?
First of all, the distributor needs to meet with a professional that understands the laws and strategies of incapacity, including power of attorney and estate planning. Next, they need to read and understand Sections 4.11 – Succession, 4.12 – Transfer Upon…
As an Independent Distributor building a business, can I write off certain expenses for tax purposes?
Yes, as an Independent Contractor building your own business, there could be revenues that you will need to report and certain business expenses that you may be able to write off for tax purposes. We recommend that you talk to…
We hear a lot about Compliance. What, exactly, is the responsibility of the Compliance Department?
The LifeVantage Compliance does the following: 1) Update, manage, and publish or post the LifeVantage Policies and Procedures and other related documents and forms (Independent Distributor Application with related Terms and Conditions, Preferred Customer Application with related Terms and Conditions,…
With the addition of a Spanish Speaking Compliance Specialist, will more forms located in the back office be available in Spanish?
Absolutely! The Independent Distributor Application with the new product packs is already there along with the Preferred Customer Application. Look for the Retail Sales Receipt, the Placement Sponsor Change Request, the Enroller Change Request, International Enrollment form and others to…
Can someone who only speaks Spanish communicate with LifeVantage Compliance Department?
The U.S. Compliance Department has always accepted communications in English and in Spanish. Historically, the Distributor Support Department has been both willing and able to help us with needed translations; assistance that was needed and very much appreciated. However, with…
How can I introduce the new distributors in my organization to the LifeVantage Policies and Procedures in a positive way?
That is a very good question because everyone should be familiar with the Policies and Procedures and agree to abide by them. The best way, then, to introduce this document to your organization is to point out the purpose of…
Is LifeVantage a member of the DSA?
Yes, in fact, it was recently announced that LifeVantage is one of the Top Twenty Largest Companies in the DSA. A fact that distinguishes us from other member companies across the United States. The Direct Selling Association (“DSA”) is known for…
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