Currently, Smart Start is paid every Friday, one week after the order is placed.
The definition of "active" is anyone that has volume in the last three periods, starting with the current month and counting back.
There are filters in each of the Genealogy sections. It may default to only show Distributors. Check the filters the Preferred Customer filter is selected.
There are filters in the Virtual Office under each Genealogy section to display Customer, Preferred Customer, Distributor and Suspended. The numbers will reflect the different statuses that are selected.
Rank changes for the previous month's volume are updated on the 15th of each month. New ranks will not be displayed until then.
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