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I see that there is a “Retail Sales Receipt” in my back office. When do I use this?

Whenever you sell product to a “Retail” Customer it is required that you leave them a Retail Sales Receipt in duplicate, keeping one copy for your records; they have a three (3) day “cooling off” period in which to change their mind and cancel the order. If they decide to cancel within that 3 day period, they have two copies of the receipt to 1) keep one for their records, and 2) send the other to the company as a proof of purchase. Also, it is important to note that, According to Section 11.4 – Sales Receipts, “you must maintain all retail sales receipts for a period of four (4) years and furnish them to LifeVantage at the Company’s request.”

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